freshvac™ Vacuum Food Storage | Product Support

freshvac User Tips

Make sure silicone around lid is dry and free of food, debris or crumbs.
Do not fill to the top of the container—allowing the vacuum valve to work properly.
To create the strongest vacuum, press down firmly on the center of the lid several times until you stop hearing air being forced out.
Keep stored food out of direct sunlight. Heat may cause the vacuum to release.
To ensure freshness, the white date dial on the top of freshvac containers reminds you how long you have stored an item.
Use the appropriate container size for the amount of food being stored.

Some common foods, such as raw broccoli, cauliflower, fresh garlic, cloves and coffee emit gases that cause the valve to release the seal.
When storing foods for an extended time, periodically check the vacuum indicator, as temperature and pressure changes can affect the vacuum seal.
Condensation on a freshvac lid is normal, especially in the refrigerator. If large droplets occur, dry the lid and reseal. This will prevent moisture from affecting your food.
While microwaving foods, make sure lever is in open position, allowing steam to escape. Close lever to keep foods warm until serving.

Before first use, wash with warm, soapy water. Rinse well. Dry all parts completely.
Lid is top-rack dishwasher safe.
Container is dishwasher safe.
Do not use abrasive cleaners. For hard-to-remove food, heat 1 cup of water and 2 tablespoons of baking soda in container. Microwave for 3 minutes with lever in the open position. Set aside for 5 minutes and rinse clean.

If the container won't maintain a seal:

Make sure lever assembly is in closed position.
Create a vacuum, then spin the date dial clockwise one full rotation.
Vacuum Indicator: check vacuum indicator for holes, cracks or tears. Replace if necessary.
Check silicone seal around outer edge of lid, making sure it is properly sealed and is snugly in place.
Are you pressing down firmly several times?

If the date dial will not move:

Lift the lever to the open position: to a 90-degree angle.
Put thumb on underside of lever inside of circle; gently push the date dial and vacuum indicator through.
Once the date dial is out, notice its 2 small prongs; gently press them inward.
Return the parts to their original position; turn the date dial clockwise.
Repeat the process if necessary.

Vacuum sealing is not a substitute for properly handling foods. Perishable foods must be stored in the refrigerator or freezer.
Always adhere to the product's expiration date and handling recommendations.
Do NOT use containers in conventional ovens, on a grill, under a broiler, on a stovetop or in a convection oven.
Caution: container may retain heat when cooking in the microwave oven.
Allow foods to cool before vacuum sealing the lid. Do not place hot food under a vacuum.
freshvac contains small parts which may present a choking hazard to children.